Warranty Policy

Warranty Policy – ATRS
At ATRS, we stand behind the quality of our products and services. This Warranty Policy outlines the terms under which warranty coverage is provided for repairs and items purchased from our store.
📦 Products Sold
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New Products: Covered by a manufacturer’s warranty, typically ranging from 12 to 24 months, depending on the product.
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Refurbished or Pre-Owned Items: Backed by a 90-day limited warranty unless otherwise stated at the time of purchase.
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Warranty covers hardware defects and malfunctions not caused by misuse, accidents, or unauthorized modifications.
🔧 Repair Services
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All repair work completed by ATRS includes a 30-day service warranty.
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This covers the parts replaced and labor performed during the repair.
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Warranty is void if:
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The device has been tampered with after repair.
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The issue results from physical damage, liquid damage, or misuse.
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A third party attempts further repairs.
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❗ What’s Not Covered
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Software issues, viruses, or system crashes not related to our repair.
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Accidental damage, liquid spills, power surges, or negligence.
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Cosmetic damage (scratches, dents, etc.) unless it directly affects functionality.
📝 Warranty Claims
To make a warranty claim:
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Contact us at [your email or phone number] with your receipt or order number.
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Describe the issue clearly.
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Bring or send the item to our service center for inspection.
If your claim is approved, we will repair or replace the item at no additional cost, or offer an appropriate alternative.
ATRS is committed to quality and customer satisfaction. Our warranty policy ensures peace of mind with every purchase and repair.

Get In Touch With Us
Crystal House, New Bedford Road
LU1 1HS Luton
Opening Hours
Mon - Fri: 12am - 8pm
Saturday: 12am - 8pm
Sunday: Closed
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